Shipping & Returns
Made for the swing of seasons.
Every Verkho piece is made when you order it. Here’s what that means for your order.
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Every Verkho piece is printed or embroidered just for you once you place your order, so nothing sits in a warehouse. Production usually takes 2–5 business days. Then your order is on its way.
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Shipping in the U.S.
Free on every order, with no minimum.
Most U.S. orders arrive about 5–11 business days after you order (2–5 days to make, 3–6 days in transit).
Shipping worldwide
We ship to most countries. You'll see your shipping cost at checkout once you enter your address. It depends on your region and how many items you order:
Canada: $10.95 first item, +$3.00 each extra item
United Kingdom & European Union: $7.95 first item, +$3.00 each extra item
Australia, New Zealand, Japan, Norway, Switzerland, Iceland, Liechtenstein: $12.95 first item, +$3.00 each extra item
Everywhere else: $18.95 first item, +$8.00 each extra item
All prices in USD.
Most international orders arrive about 7–25 business days after you order, depending on where you are.
Duties, taxes and VAT: orders shipped outside the U.S. may have import duties, taxes or VAT charged on delivery. These are set by your country, aren't included in our prices or shipping, and are paid by the recipient.
A few notes:
• Caps are packed on their own, so they may arrive separately from the rest of your order.
• Delivery times are estimates, not guarantees. Carriers can be slower around holidays and in peak season.
• Because of carrier and legal limits, we currently can't ship to Russia, Belarus, Cuba, Iran, Syria, North Korea, Ecuador, or the Crimea, Luhansk and Donetsk regions.
• Please double-check your address at checkout. We can't change it once your order is in production.
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We want you to love what you get.
Something wrong with your order? If your item arrives misprinted, damaged or defective, email us within 30 days of delivery with your order number and a photo of the problem. We'll send a replacement or give you a refund, whichever you prefer.
Changed your mind or picked the wrong size? Each piece is made just for you, so we can't accept returns or exchanges for change of mind or sizing. If you're unsure, write to us first and we'll help you choose.
Lost parcel? If your order hasn't arrived well after the estimated time, get in touch and we'll look into it with you.
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Check the size chart on each product. Between sizes? Size up for a looser fit.
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Machine wash cold, inside out, on a gentle cycle. Hang dry or tumble dry low. Don’t iron directly on the print.
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Questions about an order, sizing or shipping? Email info@verkho.com and we'll get back to you.